Nintendo's Tech Support Forums: Message List

Is there a way I can check if my Wii shop account is linked to my club Nintendo account WITHOUT using the console?

noreply@noa.nintendo.com — Tue, 05 Jun 2012 22:42:32 GMT

Hello, I am considering purchasing a new Wii console and have spent several hundred dollars on Virtual console and Wiiware content. But I am unsure if I have linked the console to my Club Nintendo account, and so I'm not sure if I have access to my titles on a potential new hardware. I am almost certain I have registered the serial number for coins way back when for coins if this counts for anything.

Keep in mind I am asking for a solution that does not include using the console to check my status.

Thanks

Re: Round 2: Severe lag in Mario kart 7 when using two 3DS unit's on the same access point

noreply@noa.nintendo.com — Wed, 21 Mar 2012 01:25:02 GMT

I can get many things connected to the access point at once including phones, home consoles, and then toss in both 3DS units when they are NOT playing Mario kart together.

It's strange, I can play Mario kart and the other unit can be on like, Street fighter 3D edition and there will be no lag. But when we play together and the race begins, the whole connection slows.

I have set the router to factory settings before to solve this problem and it hasn't helped with anything

Re: 3DSware games disappeared?

noreply@noa.nintendo.com — Tue, 20 Mar 2012 23:19:18 GMT

Verify that your 3DS SD Slot is secure, because DSiware is typically installed onto the system's internal memory if I'm not mistaken.

If you have to redownload just do it all at once with the "download later" feature on the eshop.

Re: Mario Kart 7 Maka Wuhu and cheaters

noreply@noa.nintendo.com — Tue, 20 Mar 2012 23:17:06 GMT

This is not the case currently for games that have taken advantage of Spotpass. Dead or Alive's costumes were on the cart to begin with so really all the developers have been doing is sending messages.

I find that Nintendo's inability to patch this glitch (and another has surfaced for another track, making 2 bad places to race) completely unacceptable.

Games can recieve title updates through the eshop and while we have not seen a retail game get an update outside of ridge racer, it has been teased that things like DLC could come to Super Mario 3D land.

Given that it has also been confirmed that the 3DS has the architecture to download full retail games, it is not a stretch to think that the bug could be fixed, it would just take some doing and be dependent on an SD card.. ..Which is bundled with each system. At least disconnect people who go towards those areas of the track.

Re: OMG!!!! ESHOP UNAVAILIBLE

noreply@noa.nintendo.com — Tue, 20 Mar 2012 23:11:08 GMT

As of 7:10 PM EST, my younger brother was able to connect to the eshop just fine.

Round 2: Severe lag in Mario kart 7 when using two 3DS unit's on the same access point

noreply@noa.nintendo.com — Tue, 20 Mar 2012 22:44:57 GMT

My issue is playing the game Mario kart 7 online with multiple 3DS units connected to the same access point. When the gameplay begins, our entire connection slows down to a crawl. This is only with Mario kart 7.

I have contacted customer support several times over the past month and worked with the "Advanced wifi" group to resolve the issue and we did things like port forwarding, using the DMZ and setting manual settings to the 3DS to no avail.

Right now Nintendo's support line is "busy" (after getting disconnected by them several times). I am slowly becoming irritated with this issue and the rate at which I can recieve help for it because I've started contact with them in January.

I posted a thread about this in late January and still have the same problem, here is the quoted text from the thread as well as a link

http://techforums.nintendo.com/thread/14007

"Hello, I have an issue with playing Mario kart 7 with multiple 3DS consoles on the same wireless access point. When my kid brother and I connect and play Mario kart 7 online at the same time, we get alot of lag. Running a ping test, it spikes to about 2k. This does not happen when we play different online games.

For example, if he is playing Street fighter online while I play Mario Kart, there is no latency. But when Gameplay starts in Mario kart 7, we don't even have to be in the same room-- we lag very badly.

When I contacted Support (Yes, I spoke with Nintendo already) they said this was an oddball issue, that they had no specific solution, and gave me general trouble shooting tips, which I tried:

-I tried manually assigning IP Addresses, all the general stuff Nintendo has online.

-I tried changing the broadcasting channel to "1" and "11" to no avail.

-I tried DMZ and manually adding the MAC Address of each unit and increasing their bandwith allocation/priority (This seemed to help, ping was now 900ms, which is poor-- but a start)

I cannot identify this problem and Nintendo has reassured me that my connection is fine, and that it may be an issue with the game. In which case "There is no fix"..

I'm posting here to ask if people can play with their units seamlessly at the same time. I did not have this problem with Mario Kart Wii. I would also like to hear suggestions on how to fix the problem, because I've simply no clue.

I saw one thread on gfaqs with my issue and would like to gauge if it really is that easy to replicate

Thank you!"

If anyone has a similar issue so that I can go on something, please share with me. Nintendo's reps seem to have no idea what the problem could be and trouble shooting over the phone has been an agonizing process

Re: Multiple 3DS units online on Mario Kart 7 causes severe lag (2k ms +)

noreply@noa.nintendo.com — Sun, 29 Jan 2012 00:26:06 GMT

I do not find that likely at all, there must be a specific problem. Mario Kart 7 simply cannot be that "powerful" when compared to the things we've got going at the same time. When I have three people streaming and two others playing online games at the same time without a hitch, you have to understand why I'm skeptical of this game giving me trouble.

Just wanting to get feedback from people who actually have an idea or those who have experienced the same issue

Multiple 3DS units online on Mario Kart 7 causes severe lag (2k ms +)

noreply@noa.nintendo.com — Fri, 27 Jan 2012 01:52:07 GMT

Hello, I have an issue with playing Mario kart 7 with multiple 3DS consoles on the same wireless access point. When my kid brother and I connect and play Mario kart 7 online at the same time, we get alot of lag. Running a ping test, it spikes to about 2k. This does not happen when we play different online games.

When I contacted Support (Yes, I spoke with Nintendo already) they said this was an oddball issue, that they had no specific solution, and gave me general trouble shooting tips, which I tried:

-I tried manually assigning IP Addresses, all the general stuff Nintendo has online.

-I tried changing the broadcasting channel to "1" and "11" to no avail.

-I tried DMZ and manually adding the MAC Address of each unit and increasing their bandwith allocation/priority (This seemed to help, ping was now 900ms, which is poor-- but a start)

I cannot identify this problem and Nintendo has reassured me that my connection is fine, and that it may be an issue with the game. In which case "There is no fix"..

I saw one thread on gfaqs with my issue and would like to gauge if it really is that easy to replicate

Thank you!

Re: Mario kart 7: are my unlocks glitched?

noreply@noa.nintendo.com — Tue, 06 Dec 2011 05:08:16 GMT

Fair enough, but just gauging if this is common because I have a small return time at gamestop and I don't know how Nintendo handles games in their warranty.

Mario kart 7: are my unlocks glitched?

noreply@noa.nintendo.com — Tue, 06 Dec 2011 04:10:30 GMT

Hello

I have 1,800 coins in Mario kart 7 and don't know if my game is bugged because I am missing more than 3 unlocks (which is supposedly all I have left to get)

I am missing

-The swooper

-The soda jet

-Sponge tires

-slick tires

-Egg Kart 1

-Kart 7

I read that the next unlocks will be at 2,000 2,500 and 3,000

I am guessing that I did not get them while I was playing online, I only got one after restarting my game..

Help appreciated to know if I have to exchange my copy