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7,558 Views 32 Replies Last post: Dec 2, 2011 4:32 PM by MAKERS002
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MAKERS002 81 posts since
Jun 24, 2010
Currently Being Moderated

Nov 30, 2011 1:53 PM

just got my 3ds back - unbelievable...

i sent it in for the 3rd time, one of the issues i asked them to fix was a mushy L button. they exchanged my system. the one i have now has a clicky L button and NOW THE R BUTTON IS MUSHY. do they seriously not check this stuff

MACHBIKER 2,470 posts since
Oct 20, 2011
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Nov 30, 2011 1:59 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

I think that they do check the system for many possible problems, but damage could of course still be present.  If the button feels mushy but still works properly, Nintendo says that this is within the quality specifications of the system and the system should still be played.  If the button has incorrect input, or you still want the button to have the correct feel, I suggest that you clean the buttons with these steps: http://www.nintendo.com/consumer/assets/js/doc_frame.jsp?f=/systems/3ds/en_na/includes/ctr-ht-sys-buttons-clean.jsp&l=

GARLICANDHERBCROUTONS 813 posts since
Jan 22, 2011
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Nov 30, 2011 2:08 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

The same thing happened to me. My Nintendo 3DS was broken so I sent it in to Nintendo. Nintendo send it back... unfixed. This is when I sent it back to Nintendo yet again... They fixed it this time. Please send your Nintendo 3DS back in to Nintendo give them another shot. If they don't fix it this time then you should do what MACHBIKER suggested. Remember three times is a charm.

MACHBIKER 2,470 posts since
Oct 20, 2011
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Nov 30, 2011 2:17 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

Unfortunately, the toothbrush method is the only fix that you can do before sending it into Nintendo for a repair.  Tell me, though, does the mushy-feeling button actually work despite the feel?  If it does work, then there is not much that Nintendo can do to repair it because a funny-feeling button is often within the quality specifications of the system.

GARLICANDHERBCROUTONS 813 posts since
Jan 22, 2011
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Nov 30, 2011 2:20 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

Er... four times is a charm? And what is this toothbrush that you speak about? No wonder your 3DS doesn't work your using a toothbrush as a stylus. Look buddy don't go snooping around excepting Nintendo to repair your 3DS when you obviously abused the heck out of that poor Nintendo 3DS with your toothbrush. Just please for the love of God don't tell me that you used toothpaste on it while you tapped the darn thing with the heavy but destructive toothbrush. There is a reason they gave you a stylus. If your going to use a toothbrush instead of a stylus on your Nintendo 3DS then you don't deserve to get your Nintendo 3DS repaired as you obviously damaged it by tapping and rubbing it with a toothbrush instead of a stylus. It's really that simple...

MACHBIKER 2,470 posts since
Oct 20, 2011
Currently Being Moderated
Nov 30, 2011 2:23 PM in response to: GARLICANDHERBCROUTONS
Re: just got my 3ds back - unbelievable...

Hold on a second-Makers002 never used a toothbrush as a stylus.  The toothbrush is only used to clean around the edges of the buttons, as described in the link I gave above (http://www.nintendo.com/consumer/assets/js/doc_frame.jsp?f=/systems/3ds/en_na/includes/ctr-ht-sys-buttons-clean.jsp&l=).

GARLICANDHERBCROUTONS 813 posts since
Jan 22, 2011
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Nov 30, 2011 2:23 PM in response to: MACHBIKER
Re: just got my 3ds back - unbelievable...

Oh ah ha ha ha. My mistake. I feel so stupid right now.

MACHBIKER 2,470 posts since
Oct 20, 2011
Currently Being Moderated
Nov 30, 2011 2:38 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

Yes, there have been other reports of mushy L or R buttons only the 3DS.  Just remember that since mushy buttons are within the quality specifications of the system, a fix might not be possible if the button input still works.

GARLICANDHERBCROUTONS 813 posts since
Jan 22, 2011
Currently Being Moderated
Nov 30, 2011 2:46 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

I have not only heard of people saying it here but some people actually put it in Nintendo's webform...

GARLICANDHERBCROUTONS 813 posts since
Jan 22, 2011
Currently Being Moderated
Nov 30, 2011 5:54 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

Ah I gotcha now...

GARLICANDHERBCROUTONS 813 posts since
Jan 22, 2011
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Nov 30, 2011 6:19 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

O_O... *CLICK* *CLICK* *CLICK* >.< Yeah they sound broken to me...

GARLICANDHERBCROUTONS 813 posts since
Jan 22, 2011
Currently Being Moderated
Nov 30, 2011 6:35 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

Ok after watching that youtube video infinity times I can now confirm that you definitely need to get your Nintendo 3DS repaired by Nintendo like MACHBIKER said if the toothbrush thing didn't work. Call 1-800-255-3700 to do this. This is all I can do to help you... You're on your own now bud... Sorry.

GARLICANDHERBCROUTONS 813 posts since
Jan 22, 2011
Currently Being Moderated
Nov 30, 2011 6:36 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

I'm afraid so...

GARLICANDHERBCROUTONS 813 posts since
Jan 22, 2011
Currently Being Moderated
Nov 30, 2011 6:38 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

Two times in a row. Then they finally fixed it. Sorry I can't help you anymore because I have to go to bed now. Goodnight...

GARLICANDHERBCROUTONS 813 posts since
Jan 22, 2011
Currently Being Moderated
Dec 1, 2011 12:54 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

Good morning. Hey cheer up man fedex is fast and great at delivering things. Oh and by the way I got mine back in less than 10 days.

GARLICANDHERBCROUTONS 813 posts since
Jan 22, 2011
Currently Being Moderated
Dec 1, 2011 1:15 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

Sounds like they are wasting your time rather than repairing your system. This may be expensive but your best bet is to buy a new Nintendo 3DS system.

NINJAMARIOFAN 26 posts since
Jan 28, 2011
Currently Being Moderated
Dec 1, 2011 1:37 PM in response to: GARLICANDHERBCROUTONS
Re: just got my 3ds back - unbelievable...

That sounds like a terrible idea just because of the cost no ofence no what you need to do my friend is call nintendo and tell them that you have sent it several times and it hasn't been fixed.

NINJAMARIOFAN 26 posts since
Jan 28, 2011
Currently Being Moderated
Dec 2, 2011 12:43 PM in response to: MAKERS002
Re: just got my 3ds back - unbelievable...

Don't worry  its unlikely to get lost but still possible just try not to think about and it will come back before you know it.

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