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4,110 Views 2 Replies Last post: Feb 24, 2012 12:50 PM by NINTENMAN94
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COOJOE 1 posts since
Feb 14, 2012
Currently Being Moderated

Feb 14, 2012 12:00 PM

Neflix keeps pausing

I can connect to Netflix on Wii but it pauses every few minutes to reload or buffer. very annoying. I can connect using Xbox 360 and it works perfect. Why does the wii keep pausing. Is there a particular setting I need to do

MACHBIKER 2,470 posts since
Oct 20, 2011
Currently Being Moderated
Feb 14, 2012 12:56 PM in response to: COOJOE
Re: Neflix keeps pausing

This might be caused by a weak Internet connection, so make sure that your connection is sound.  Unfortunately, Netflix on the Wii sometimes has slowdowns like this, so I suggest that you delete the Netflix channel and Netflix save data from the system settings and then redownload Netflix.  This often clears up buffering issues.

NINTENMAN94 1,276 posts since
Feb 9, 2011
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Feb 24, 2012 12:50 PM in response to: COOJOE
Re: Neflix keeps pausing

This doesn't sound like the problem is with his Internet, as his Xbox 360 should be running off of the same connection that his Wii is.

 

Since your Internet most likely is not to blame, the issue is probably on Netflix's end. Over the years, Netflix's servers tend to experience sporadic problems mainly with the Wii and the 3DS. I would recommend waiting about serveral days or so, and seeing if your connection goes back to normal. However, if the problem still persists after that time, you might want to give Netflix a call at 1-877-742-1480 (for faster service, use this service code: 980 420).

 

However, if Netflix isn't able to help much, then you could also call Nintendo at 1-800-255-3700 (open 6am to 7pm, 7 days a week), or e-mail them via their webform.

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