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25,467 Views 17 Replies Last post: Jun 22, 2014 6:47 PM by NOXUSGUARDIAN
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UGKING7 8 posts since
Nov 18, 2012
Currently Being Moderated

Nov 18, 2012 7:19 AM

cant update wii u

anyone else getting an error code when trying to update their wii u??

 

thanks and please let me know

JAYRDA62 4 posts since
Jul 23, 2012
Currently Being Moderated
Nov 18, 2012 8:19 AM in response to: UGKING7
Re: cant update wii u

Maybe you should connect it to the Internet first,and then you should update your WiiU.

MACHBIKER 2,470 posts since
Oct 20, 2011
Currently Being Moderated
Nov 18, 2012 11:58 AM in response to: UGKING7
Re: cant update wii u

What exactly is the error code and the accompanying error message?

 

This is either because you have a weak connection or because Nintendo's servers are currently overloaded.  The latter case is more likely given other people's issues right now, so try again in a few hours.

MARIOGOLFER777 2,329 posts since
Jul 11, 2012
Currently Being Moderated
Nov 18, 2012 12:32 PM in response to: UGKING7
Re: cant update wii u
Error Code: 108-0075

Situation:

    Unable to find your specific error code. Please search your Wii U error code again, making sure to enter it exactly as it appears.

    If you are still unable to locate troubleshooting for your specific error code, below is a list of troubleshooting steps that resolve most home network connection issues:

 

What to do:

  •  

  • Power cycle your home network.
  • If your wireless router or access point is unresponsive, power cycling these devices may resolve your connection issue.
  • [How to]
  •  

  •  

  • Ensure you are using the correct password for your Wi-Fi network.
  • If your wireless router or access point is secured with a security key or password, review this password to ensure you have entered it correctly in the Wii U.
  • [How to]
  •  

  •  

  • Create a new connection on your Wii U.
  • Create a new connection on your Wii U. This will ensure you are connecting to the correct Wi-Fi network and the Wi-Fi network is currently visible to your Wii U.
  • [How to]
  •  

  •  

  • Check for wireless interference.
  • Wireless interference can result in a weakened connection between your Wii U and your wireless router or access point. Review your Wi-Fi network’s setup to ensure an optimal wireless environment.
  • [How to]
  •  

 

Still Not Resolved:

 

 

  •  

  • If the issue persists, please contact us at 1-800-255-3700. Specially trained representatives will be available to assist you, 6:00am - 7:00pm (PST), seven days a week

 

 

Hope this helps

 

CPM 1,232 posts since
Apr 1, 2010
Currently Being Moderated
Nov 18, 2012 12:36 PM in response to: UGKING7
Re: cant update wii u

you might want to call nintendo at 1-800-255-3700.

MARIOGOLFER777 2,329 posts since
Jul 11, 2012
Currently Being Moderated
Nov 18, 2012 12:38 PM in response to: UGKING7
Re: cant update wii u

Did you try all my steps above before calling?

CPM 1,232 posts since
Apr 1, 2010
Currently Being Moderated
Nov 18, 2012 12:41 PM in response to: UGKING7
Re: cant update wii u

try sending them a email using http://www.nintendo.com/consumer/webform/

PIPLUPTURTWIG 7 posts since
Dec 25, 2012
Currently Being Moderated
Dec 25, 2012 8:01 PM in response to: UGKING7
Re: cant update wii u

I kept getting error code 108-0075. I just kept redoing the update and eventually it got through. I had to do it 7 or 8 times, though.

SWRAMSAY1 2 posts since
Dec 26, 2012
Currently Being Moderated
Dec 26, 2012 12:57 PM in response to: PIPLUPTURTWIG
Re: cant update wii u

We've tried over 80 times. still cant''t update.

POINDEXTR4 1 posts since
Nov 19, 2012
Currently Being Moderated
Nov 19, 2012 9:40 AM in response to: UGKING7
Re: cant update wii u

I managed to get part way through an update download before my connection died (my home cable is terrible).  After resetting my cable modem I couldn't reconnect and download the update - I would get any number of 105 and 108 error codes consistently.  Sometimes the failure would be immediate, other times it would take up to a minute. 

 

Turns out the problem was with my wifi connection.  Despite it being set to auto-select an IP and auto-configure DNS settings it was failing to do so.  In fact, it was attempting to use an IP that was already in use by another device.  Any number of re-attempts would provoke this response - it would never select a new IP.  What I did was hard-wire the IP and DNS settings and try again.  Lo and behold, it is once again downloading (albeit slooooowly).

 

You might want to ensure that your wireless is REALLY working via a connection test.  The device gives no other indication of reason outside of that screen.  Why it returns multiple diffierent potential failure codes during update makes no sense at all when the reason is so consistent and simple.

 

Hope that helps!

GAMERZZON 1 posts since
Nov 21, 2012
Currently Being Moderated
Nov 21, 2012 3:36 PM in response to: UGKING7
Re: cant update wii u

Unplug charger from the gamepad then try.

KJWHF 2 posts since
Dec 25, 2012
Currently Being Moderated
Dec 25, 2012 7:58 PM in response to: UGKING7
Re: cant update wii u

I as well are having a similar problem. On the other hand I have perfect Internet connection but it refuses to update. Tried several time. Nintendos wii u server seems to be working fine like it said on the web site.

 

If anyone could help that would be great!

SWRAMSAY1 2 posts since
Dec 26, 2012
Currently Being Moderated
Dec 26, 2012 12:55 PM in response to: UGKING7
Re: cant update wii u

What's going on? Can't download first update. Connected to the internet but can't connect to server. We have tried everything suggested on many websites to no avail. Have been trying since Christmas morning - at least 80 times - to no avail. Customer service either won't allow staying on hold or won't answer for over 45 minutes on hold.

 

This issue has been reported by hundreds of people at least yet no concrete fix to the problem. Nintendo, at the very least, owes us an explanation. I wonder how many will be returned.

NOXUSGUARDIAN 1 posts since
Jun 22, 2014
Currently Being Moderated
Jun 22, 2014 6:47 PM in response to: UGKING7
Re: cant update wii u

I'm stuck in the exact same situation (after first moving forward from other, extremely frustrating WiFi issues...I had to downgrade my router security from WPA2 to WEP for the Wii to even successfully connection test) and have come up with the exact same error codes. Nintendo's WiFi adapters are ridiculously error prone, I have no idea why they would skimp in assuring they work since online play is huge these days and that's a giant weakness in their products' availability.b

 

The software update continuously backs out for absolutely no reason, it is NOT a connection issue, I even plugged in the IP and DNS manually like many people claim works - but doesn't in lots of cases. Come on Nintendo, back up your quality games with quality hardware and software...this is a brutal process just to update the system.

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