I'm also having the same problem, it did connect a few time but keep losing it within mintues.

I'm on the same boat!!! What to do what to do??

What if you have a Mac? I tried typing in "ipconfig" using the Terminal application and it gave me an error message.

I have a Time Capsule running WPA2 security. Every other device I have in the house. 3DS, Xbox, PS3, iPad, iPhone, Galaxy Tab - they connect without an issue.

Nintendo really dropped the ball with this.

So what would I put in for the gateway?

Thanks!  This worked.  My Nintendo Customer Service rep told me that "Gateway" was my "IPv4" number.

This worked for me to connect to my wireless router but still failing to connect to the internet. Any help would be appreciated, been trying for a couple hours to get this working.

Router: Motorola SURFboard SBG6580

I have the same router.

Motorola Surfboard 6580.

Had the same problem. Just got off the line with Nintendo Support. The answer is to go to your internet settings and change your password type from WEP to WPA2-PSK (AES) if you are using a motorolla surfboard. The Wii u seems to be automatically setting it up as a WEP. Change that, make sure your password is correct, and follow the manual IP / DNS input as listed above, and that should fix it.

thank you so much this worked for me on my wii u and i have the surfboard router thank you so much

My Wii U is connecting to my router (Netgear CGD24G-100NAS) but not to the internet.  Any suggestions would be appreciated.  Thank you!

I have the same router, but doing just step 2 doesn't help me. Could you tell me what all you changed/added?

EDIT: I had entered the Wii U as a NAT passthrough. When I deleted it and added it as a DHCP lease, it worked.

My router uses an ipv6 IP address.  Are there Any solutions for that?

I followed the manual set up instructions that were originally posted and it worked, my Wii U connects to my ubee DDW3611 wireless modem but not the internet. I've tried a few things but not sure what else to do at this point, my security is set at WEP. Any assistance or guidance would be greatly appreciated! THANK YOU!

Thank You Thank You you are so smart!! It Worked!!!

And just to explain what's going on with this IPV4 number:

You need to choose a unique address that isn't used by any other device on your network.

Only the last (4th) part of the address should change.

That number needs to be between 1 and 254 (inclusive) and can't be the same as the gateway/router address

or, as I said, the same as any other device's address.

Most people have fewer than 10 devices, so that's why adding 10 usually works fine.  You can add more,

so long as you don't exceed 254.

If you really want to be safe, you can check your router's DHCP configuration and see what range of numbers

it is using, and then choose a number that's not in that range (and still satisfies the other requirements

mentioned above).

For instance, if DHCP is configured to assign up to 50 addresses starting at 10, then you know that

addresses 10 - 59 might be taken up by DHCP, so you can safely use an address such as 100.

Of course, check with other network users and make sure they aren't also using a similar manual

address.  You can sometimes look at the router's list of LAN clients, though this might not always

be complete (it only shows devices that were recently active).

i get same thing as guy above me please help 

I'm actually having an issue where Miiverse and Eshop will just keep loading and loading and loading.  The web browswer works, but eshop often gives me a 111-9000 error, while Miiverse will often bring up these weirdly displayed hyperlink scripts for the forums but not let me click on anything.  Miiverse will also often drop me from my router and my router from the internet when trying to load up.  It's strange because its only happening with these applications so I'm not sure if I should try and change my network settings based on some of the feedback in this thread?  I was able to do the Day 1 patch and even update some games as well.

Apparently my modem is not compatible at all. Even with the manual setup it wont connect. Luckily I could make my laptop a hotspot and the connection works fine.

My router/modem is a Motoroa SBG900. I went through the settings, through everything, and it never worked. I honestly don't know what could be causing the issue because everything else (phone, iPad 2, 3DS, laptop, etc connect fine)

I have the same problem. My WiiU can connect to my modem/router (Actiontech GT724WG) but not to the internet. I've wasted a ridiculous amount of time on the phone with Nintendo tech support but they can't help. They blame my router (which I got from my ISP) and asked me to call my ISP-who couldn't help me.

Any suggestions? Is this a compatability issue which could be solved by just getting a different router?

ENTDOC18  wrote:

 

I have the same problem. My WiiU can connect to my modem/router (Actiontech GT724WG) but not to the internet. I've wasted a ridiculous amount of time on the phone with Nintendo tech support but they can't help. They blame my router (which I got from my ISP) and asked me to call my ISP-who couldn't help me.

Any suggestions? Is this a compatability issue which could be solved by just getting a different router?

http://www.nintendo.com/consumer/wfc/en_na/routers/index.jsp

http://www.nintendo.com/consumer/wfc/en_na/routers/Actiontec/index.jsp

While "Actiontech" wireless routers have been tested and found to be compatible with Nintendo products, unfortunately your exact model number isn't listed, but the "701-WG" and "704-WG" are, so it could perhaps be some type of "driver" problem that MADEINBEATS eluded to.

But not with Nintendo's "wi-fi drivers", perhaps with your wireless router instead, so if the service representative didn't mention this and sorry if I am wasting more of your time, perhaps try updating the Actiontech GT724WG drivers to see if that might help.

But if still no luck, one way to test to see where the problem might be, with the Wii U itself, your wireless router, type of Internet, or something else with your connection set up, would be to take the Wii U to a friend or family member's home and see what happen when you connect to their Internet.

It might be worth trying, especially if they have a completely different set up than what you have, both in the wireless router/security and in the ISP that they might use.

ENTDOC18

Which model of router do you have????

I have tried everything under the sun to get the Wii U to connect to the Internet. It took hours just to get it configured to acknowledge my router. I managed to get it connected to the Internet by making my laptop a hotspot, but that’s incredibly slow and unreliable. I thought that if I could do that and get the update installed that maybe my wifi woes would be fixed, but alas – still nothing. I have done everything I can find online – manually entering the info, changing the DNS, messing with my router settings. The only thing I haven’t done is buy a LAN cable (well, I did, but it wasn’t recognized as one) to try it out wired.

Is there any other suggestions at all – anything – that anyone can think of? I have a Motorola SBG6580. I even turned off all other devices in my entire house and moved the Wii U to sit right next to the router and it still doesn’t connect. I get a different error code every time I try again (103-2001, 103-2004, etc.).

I also have the Motorol SBG6580 and had a ton of trouble getting internet connection, but after hours of reading these forums and trying everything I finally got it.  What everyone says in the posts above about entering the settings manually is correct, so follow those, but heres what I found to be the main problem;

When you type in your IP as 192.168.0.1 (or whatever yours may be), the feild auto-populates out to 3 digits, meaning that same number will show up as 192.168.000.001.    If you want 192.168.0.1, you need to enter each number so it reads 192.168.000.100.  This happens to the gateway too so make sure your typing this in correctly.  Adding the +10 may help, so in that case you would try 192.168.000.110, but you can really use anything.  I tried 192.168.000.250 and thats what worked for me. 

As for the DNS, you can use the primary and secondary that you would find using ipconfig/all, but I just used one suggestion in a help post = 8.8.8.8 (008.008.008.008) and 8.8.4.4 (008.008.004.004)

Good Luck.

Ok. I really need help. I am ready to throw this system out the window. I cannot connect to the Internet at all. I don't know how many times I've tried this adding 10 to the ip, not adding 10, changing the dns numbers... 8.8.8.8, 8.8.4.4, etc etc. I can't even get it to connect to the router. I've never even seen a green check mark! It doesn't even try to connect, just straight up red X within a second as soon as I configure all my info. I tried to add my MAC address of the Wii U to my router allow list, turned off the security on my router, etc. tried to connect it at a different house with a different Internet connection.... I don't know what else to try. It will connect through a hot spot on my phone but I can't do the huge first update through my phone without it taking days and racking up my cellphone bill. This is absolutely ridiculous. I don't understand why everything is so hard. Can't connect to the Internet, can't connect a simple second controller to the console (that is another story), nothing. I can connect my 3ds and Wii to the internet just fine so I know Nintendo can do better!. I just don't see the point of having a pretty much useless system... Yeah I can play my games but I want to enjoy downloads, apps, UPDATES would be the most beneficial. Sorry I am ranting but I can't believe how hard and how frustrating this is. If anyone has any tips for the Internet connection please help me. I have no idea what to do, I am going insane with this!

If I buy a Wii U LAN adapter will it work with the Wii U?

I hope so too. I will give them a call tomorrow and see if they have any tricks up their sleeves. Thank you for replying!

My solution I kinda like gamedvs but not fully so u do all the following as gamedev said but for

The dns go to cmd and type ipconfig/all and look for dns servers and type them in for dns on the wiiu

You shold put you're dns not mine!!! If it doesn't work add 10 to your ip till it works

And ps I use a Cisco router model DCP 3825 if it still doesn't work well sorry I can't help with that

***Edited to remove DNS information.***

Message was edited by: NOA_TECH_MIKA

Yeah my Wii U also hasn't been connecting to the internet ever since the new 3.0.1 update.