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5,078 Views 5 Replies Last post: May 12, 2012 12:42 PM by ACE54858
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DOTTIECHARLES 1 posts since
Sep 2, 2011
Currently Being Moderated

Sep 29, 2011 12:09 PM

We keep playing Super Mario Bros and the screen suddenly goes blank...the light is on the Wii but it usually happens when we are climbing to the top of something...is it the disk or the Wii?

We keep playing Super Mario Bros and the screen suddenly goes blank...the light is on the Wii but it usually happens when we are climbing to the top of something...is it the disk or the Wii?

ONE-OF-THREE 5,631 posts since
Apr 1, 2010
Currently Being Moderated
Sep 30, 2011 3:13 PM in response to: DOTTIECHARLES
Re: We keep playing Super Mario Bros and the screen suddenly goes blank

If this sort of problem only seems to occur with this video game, then likely the problem is with your copy of Super Mario Bros, such as the disc may have a small scratch on it, or dust, dirt, fingerprints or some other foreign material that perhaps cleaning the disc will help.:)

 

And if this does seem to happen with some of your other video game discs, it could be that your Wii console's optical lens is dirty with some type of foreign material and you could try is the Wii Lens Cleaning Kit and see if that will cure this problem.

 

But if cleaning the disc and optical lens, and even trying another copy of Super Mario Bros to see if it can be played on your console, and you still have the same result, you'll probably should call Nintendo's 1-800-255-3700 (6 am ~ 7 pm Pacific, everyday) Customer Service number, or their webform to contact them, as your console will likely need to be repaired, sorry.

DPBOX 216 posts since
Mar 27, 2011
Currently Being Moderated
Sep 30, 2011 5:40 PM in response to: ONE-OF-THREE
Re: We keep playing Super Mario Bros and the screen suddenly goes blank

Super Mario Bros. is a virtual console game. There's no disc for it. You download it off the Wii Shop Channel.

 

Are you talking about New Super Mario Bros. Wii or something?

ACE54858 2 posts since
May 11, 2012

i just downloaded Super Mario Bros and ya the game will just go to a black screen in the middle of playing for no reason and have to hit the hime button to get it to come back so can keep playing!  is there a way to fix this so it stop's  doing it?

MACHBIKER 2,470 posts since
Oct 20, 2011

I suggest that you delete the game from the Wii's system memory and then redownload it from the Wii Shop (which is free).  This often gets rid of these kinds of glitches.

 

Also, please don't bump old threads.

ACE54858 2 posts since
May 11, 2012

we tryed that went and deleted it from the wii and redownload it and it still doing it

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