I have had the internet connection for my Wii working fine for over 2 years. My router is a 2wire model 180 with WEP encryption. There have been no changes in my network setup and other internet devices are having no issues connecting. Several days ago I attempted to add the Netflix streaming to the Wii but was interupted before completed (I'm not sure if this is related, I was able to get online after that interuption but did not complete the setup). At some point after that the internet connection was lost. I did not see any notice of a system update after that however I suppose it is possible that one did occur.
I have been through all the instructions and suggestions for establishing my connection settings again. (Clearing and re-entering connections, resetting my IP and DHCP settings and changing the channel to 1/11) but still keep getting the various error codes 51330, 51331 and 51332. These errors indicate that the WEP key is incorrect, however I have verified several times that it is.
I'm hoping someone can give me some additional suggestions, or if not then is there some way that I can determine if there is a hardware issue with my Wii that may be the root cause?
Any help is appreciated!!!
Sounds like you have done everything that would normally be suggested by us here, so probably now it would be best to give a call to Nintendo's 1-800-255-3700 (6 am ~ 7 pm Pacific, everyday) Customer Service number and they will be able to do some troubleshooting with you over the phone to determine what the problem is (Netflix, your Intenet connection, your console or a combination of all three) and be able to get your console connected back online and also Netflix working perfectly for you.:)
I guess I was hoping there would be some miracle cure...I will try the Customer service 800 number...
[first name removed]
[Please do not post personal information such as: your name, private e-mail address, location, age, etc. Thank you! -Zeke]
I am experiencing the same issue. Did you call the 800 number? Were you able to get anything figured out?
I had the same issues as the rest and did call the 800 number. We ended up doing the manual setup and now everything works!
I was able to get the connection working finally, although I did not get around to calling the 800 number. I ended up going through the manual settings another time (or 10 or so times) and I'm not sure but I think it may have been the channel that made the difference. I ended up on channel 7.