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3,236 Views 1 Reply Last post: Dec 26, 2012 9:38 AM by ONE-OF-THREE
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DIGITALEEL 4 posts since
Dec 26, 2012
Currently Being Moderated

Dec 26, 2012 9:05 AM

Cant Connect to the Internet on Wii U, Help!

I keep getting Error code 103-1003

Ive tried changing my security settings to WEP and still no luck..any suggestions?

ONE-OF-THREE 5,622 posts since
Apr 1, 2010
Currently Being Moderated
Dec 26, 2012 9:38 AM in response to: DIGITALEEL
Re: Cant Connect to the Internet on Wii U, Help!

http://www.nintendo.com/consumer/wfc/en_na/ds/results.jsp?error_code=103-1003&system=Wiiu&locale=lang

 

More information at the above url and copy&pasted below, but it appears that the 103-1003 error code is due to the Wii U is unable to find the wireless router or access point during the test connection. and/or if you have entered an incorrect WEP key into the Wii U connection settings.

 

But if the troubleshooting tips do not help, probably it would be best to give a call to Nintendo's 1-800-255-3700 (6 am ~ 7 pm Pacific, everyday) Customer Service number,and one of the service representatives will be able to some further over the phone troubleshooting and talk you through any needed steps to correct this.

 

 

 

Error Code: 103-1003

Situation:

  • Unable to find the wireless router or access point during the test connection.

  • Can also occur if you have entered an incorrect WEP key into the Wii U connection settings.

What to do:


  • Manually enter IP address and DNS settings in to the Wii U.
  • Manually entering IP address and DNS settings into the Wii U can help resolve issues related to connecting to a network. [How to]

     

  • Power cycle your home network.
  • If your wireless router or access point is unresponsive, power cycling this device may allow your Wii U to connect online. [How to]

     

  • Ensure you are using the correct password for your Wi-Fi network.
  • If your wireless router or access point is secured with a security key or password, review this password to ensure you have entered it correctly in the Wii U. [How to]

     

  • Create a new connection on your Wii U.
  • Create a new connection on your Wii U. This will ensure you are connecting to the correct Wi-Fi network and the Wi-Fi network is currently visible to your Wii U. [How to]

     

  • Check for wireless interference.
  • Wireless interference can result in a weakened connection between your Wii U and your wireless router or access point. Review your Wi-Fi network’s setup to ensure your Wii U and wireless router are not close to any electronic devices.

    Changing your router's wireless channel to 1 or 11 may also help increase signal strength. [How to]

http://nintendo.com/consumer/systems/wiiu/en_na/internet_connect_online.jsp?menu=how_to&submenu=net-ht-router-channel

 

Still Not Resolved:

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