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1,853 Views 1 Reply Last post: Jan 3, 2013 1:15 PM by EARTHBOUND33
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RUNIT1206 2 posts since
Jan 3, 2013
Currently Being Moderated

Jan 3, 2013 1:13 PM

error code 103-2004

My Wii U wont connect to the internet any help?

EARTHBOUND33 2,270 posts since
Jul 1, 2010
Currently Being Moderated
Jan 3, 2013 1:15 PM in response to: RUNIT1206
Re: error code 103-2004

well here is what your error code means:

 

Error Code: 103-2004

Situation:

  • Unable to connect to a wireless network.

  • This is most often caused by entering the incorrect wireless password into the Wii U connection settings.

What to do:


  • Ensure your Internet connection is working.
  • If your wireless router or access point is not connected to the Internet, this error code will appear during the connection test.

    Check the Internet connection of other devices connected to your wireless router or access point. If other devices do not connect, this indicates an issue with your home network that will need to be resolved prior to your Wii U connecting online.


  • Ensure you are using the correct password for your Wi-Fi network.
  • If your wireless router or access point is secured with a security key or password, review this password to ensure you have entered it correctly in the Wii U connection settings. [How to]

  • Power cycle your home network.
  • If your wireless router or access point is unresponsive, power cycling this device may allow your Wii U to connect online. [How to]

  • Enter an alternate DNS into the Wii U settings.
  • If the DNS settings failed during the connection test, entering an alternative DNS into the Wii U settings may allow you to connect online. [How to]

 

Still Not Resolved:

    If the issue persists, please contact us at 1-800-255-3700. Specially trained representatives will be available to assist you, 6:00am - 7:00pm (PST), seven days a week.

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