This just started happening last night. No matter which game I put in the slot, when I press the button on the home screen to play it, both screens go black, then flash white once, then I'm presented with the shut down screen. I can't play anything. Also, when I initiate the outside camera, I get an error message. I'm not sure if they're related. Any ideas on what to do?
what does the error message say? also, do either of the error messages include an error code?
When I try to play a game, there is no error message. The screen just flashes white once, then takes me to the same screen as when I press the power button to turn it off. (In sleep mode, the system can....blah blah blah...SOFTWARE CLOSED. Power off or return to home menu).
When i use the camera it says, "An error has occured. Hold down the POWER button to turn off the power. Then turn it on and try again."
No error codes for either.
Alright, i'm sorry but it seems that your 3DS will need to be sent to Nintendo for a repair. Did you purchase your 3DS in the last year? if so, it is still under warranty and the repair should be free.
Dang. I was hoping that wasn't the case. I believe it is under warranty. Thanks for the fast response.
no problem. but Nintendo's number is 1-800-255-3700 if you want to call and set up a repair. They will also be able to tell you for sure if your repair will be covered by the warranty.