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4,353 Views 5 Replies Last post: Jan 5, 2013 10:31 AM by EARTHBOUND33
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CKHSS375 3 posts since
Jan 5, 2013
Currently Being Moderated

Jan 5, 2013 10:13 AM

3DS will not play game cartridges and the outside camera doesn't work.

This just started happening last night. No matter which game I put in the slot, when I press the button on the home screen to play it, both screens go black, then flash white once, then I'm presented with the shut down screen. I can't play anything. Also, when I initiate the outside camera, I get an error message. I'm not sure if they're related. Any ideas on what to do?

EARTHBOUND33 2,270 posts since
Jul 1, 2010
Currently Being Moderated
Jan 5, 2013 10:17 AM in response to: CKHSS375
Re: 3DS will not play game cartridges and the outside camera doesn't work.

what does the error message say? also, do either of the error messages include an error code?

EARTHBOUND33 2,270 posts since
Jul 1, 2010
Currently Being Moderated
Jan 5, 2013 10:27 AM in response to: CKHSS375
Re: 3DS will not play game cartridges and the outside camera doesn't work.

Alright, i'm sorry but it seems that your 3DS will need to be sent to Nintendo for a repair. Did you purchase your 3DS in the last year? if so, it is still under warranty and the repair should be free.

EARTHBOUND33 2,270 posts since
Jul 1, 2010
Currently Being Moderated
Jan 5, 2013 10:31 AM in response to: CKHSS375
Re: 3DS will not play game cartridges and the outside camera doesn't work.

no problem. but Nintendo's number is 1-800-255-3700 if you want to call and set up a repair. They will also be able to tell you for sure if your repair will be covered by the warranty.

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