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68,148 Views 14 Replies Last post: Dec 14, 2014 12:48 PM by BUTTEREDDIAMONDS
SLTHEPYRO 4 posts since
Mar 8, 2011
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Nov 6, 2013 2:51 AM

Recovering Corrupted Save Data in Pokemon X and Y

Okay, so I just had a very, very close shave. I'd beaten the main game of an eShop-downloaded Pokemon: Y Version about a week ago, and have since been working on making some competitive online battling teams while filling in the Pokedex as a side-project. I thought I was done for the night, but one of my friends needed something, so I went to open it up.


That's when I saw this before the intro cinematic even played:


"The save game data is corrupted.

Refer to the electronic manual for details."


Natrually I was very concerned. I had no desire to just lose 220+ hours of time and effort, so I opened the manual hoping for a way to recover my corrupted data, maybe by loading a backup of my SD Card data.


The manual plainly told me that loading a backup would not restore my save game data.


This nearly made me quite literally throw my 3DS out the window in rage, but I decided to channel that anger into proving the manual wrong and searched up some fixes. Only two possibilities turned up, found on these forums:


1) Having the SD Card read by an external source (i.e. copying data from it to your computer).

2) Constantly restarting the game and praying it would jostle the game data into suddenly working again.


Now, this time things worked out; the first solution worked for me. and Pokemon Y is working just fine now. But this was still a seriously close call that could happen again at any moment, and I've seen cases on these forums that weren't so easily fixed. So I have to ask this:


Why can't we preserve and backup our save game data of Pokemon X and Y?


I know the obvious answer I'm going to get is some vein of "because of hackers and piracy", but my impression was that these were already taken care of as best as possible, hackers by the "Bad Egg" error thing and piracy by the 3DS-eShop linking. I know there are always a myriad of people trying to break these games over their knees, but to be frank, these people deserve whatever errors or lawsuits they get. The rest of us who instead play the game legally have to deal with errors like this with no way of reversing the damage other than to completely restart, and it is not at all fair, nor does it seem worth the trade-off.


Before anyone asks, the corruption that happened in my game was an entirely random event. I save often, I've never recieved a "Bad Egg", I bought the game right off of the eShop on launch day, and the closest thing I've done to cheating is save scumming when breeding Pokemon and not getting a favorable result in order to save time. This random corruption was a major eye opener to what hundreds of other people must have had happen to them also, and I'm not about to turn a blind eye even if I did fix my data.


The point is: in this day and age where info and data can be stored on nearly anything with nearly any means, hacking and piracy notwithstanding, there needs to be a reliable way for the innocent consumers to backup and recover the save data for a mere video game. Is there any way to make this possible? I'd rather not lose 220+ hours of work again and not be able to get it back this time...

ARZEL_FALLEN 1 posts since
Nov 14, 2013
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Nov 14, 2013 5:23 PM in response to: SLTHEPYRO
Re: Recovering Corrupted Save Data in Pokemon X and Y

I'm actually in virtually the same situation as you are. Except I haven't been able to recover my corrupted saved data using any of the known (sketchy) methods. I too have the nintendo e-shop version of pokemon Y and I downloaded the version 1.1 patch when it came out. However today when I tried to play the game it said my save data was corrupted. You're absolutely right about the manual just being aggravating and useless in this regard. I really hope we and others like us aren't forced to delete our +200 hour saves just because of bad programming oversights, or silly counter-piracy measures. Albeit the thought of backing-up my save hadn't really occurred to me since this is the first fully digital copy of a game I've ever owned (and the last, it's ridiculous that I even have to deal with something like this just because I used the eshop, never had any problems with save corruption with the previous pokemon games). Even if I do manage to recover my data, the thought that it could spontaneously be corrupted is very disturbing, and the fact that this game was released with such a major gamebreaking save corruption glitch like the Lumiose City one leaves me very suspious the quality of this game's saving potential in general. I never saved in the outer ring of Lumiose City, or recieved any bad eggs/hacked pokemon through GTS or Wonder Trade (the last time I used the GTS was over two weeks ago and it worked just fine then), and yet my file was still corrupted...


When I called the nintendo support number about this, the person wasn't very familiar with any pokemon Y problems at all. My first solutions were whether or not I had downloaded the 1.1 patch or if I had saved in the outer ring of Lumiose City with version 1.0 . The next proposed solutions doing the "repair" (re-download) of both pokemon Y and the version 1.1 patch from the nintendo e-shop. Both of which I had done before I called the support number and neither of which did anything to solve the problem. Now my only choices are to continue trying to look for unknown and unofficial methods of recovering save data (could make problems worse). Delete my save data and start again (deleting my save data is not something I want to do, and this still comes with the risk of having my new file spontaneously corrupt again anyway), or sending my 3DS to Nintendo and then after a 1-2 week period HOPEFULLY, they will be able to fix the problem with my save data (this takes a lot of time, and isn't even garunteed to succeed).


If anyone knows any better solutions or specific steps to recovering pokemon Y save data, please let me know.

MARIO 3,735 posts since
Apr 7, 2010
Currently Being Moderated
Nov 14, 2013 5:33 PM in response to: ARZEL_FALLEN
Re: Recovering Corrupted Save Data in Pokemon X and Y

Save data backup isn't allowed for this game to prevent cheating, so even if you did try to make a backup it wouldn't work. You can try what the first poster did to see if it helps any, if you haven't already.

GLACIUSX25 2,161 posts since
Jun 6, 2011
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Nov 14, 2013 5:27 PM in response to: SLTHEPYRO
Re: Recovering Corrupted Save Data in Pokemon X and Y

There's a very simple reason why Pokemon X and Y saves cannot be backed up.


It's the same reason Animal Crossing New Leaf cannot be backed up.



Both games feature something tradeable. What's to stop someone from backing up their save file, trading away all their Pokemon, and then restoring their save file?

MRKEELMAN 3 posts since
Nov 19, 2013
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Nov 20, 2013 1:55 PM in response to: SLTHEPYRO
Re: Recovering Corrupted Save Data in Pokemon X and Y

I repost here from another discussion


I’ve had the same problem as you, and that’s a real shame. I was beating the elite four & champion as always, when suddenly the autosave before the credits tell me that was a failure during the save. After the credits it’s supposed to return to the main menu screen…but just appeared the “data corrupted” message (mine in Spanish) and nothing else can be done to return to your game. That’s a pity because after that autosave you can’t save manually in any other moment, because the credits and game reset. Obvious to say, I didn’t turn off my 3DS while this, neither put it on sleep mode. I’ve lost 170 hours of gameplay and very powerful pokémons due that problem, a problem that I’ve nothing to do with it.

I wrote here because I want to keep this tread alive, and maybe other people like me reports the same problem and Gamefreak notice it. Maybe…Maybe I’m going to make a proposal for a new patch at…because I want my pokémons back!


I Have a Pokémon X cartridge. When the problem happened I was connected online.


Can you explain in detail what did you do to recover your save? Simply by copying data from your SD to your PC?


Thank you for reading

MRDOOTER 2 posts since
Nov 27, 2013
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Nov 28, 2013 12:36 PM in response to: SLTHEPYRO
Re: Recovering Corrupted Save Data in Pokemon X and Y

Same here! When I try to delete my save it saiys "please insert SD card". That must mean my save is on my SD card! Could you please tell us in detail how you did it?

TEHKAPI 292 posts since
Jun 20, 2013
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Nov 28, 2013 4:54 PM in response to: MRDOOTER
Re: Recovering Corrupted Save Data in Pokemon X and Y

This is only true if you have the Digital Copy. If you have a Physical copy, then the save data is on the Game Card itself, while Extra Data is stored on the SD Card.


For those having problems, a couple things to try before giving up all hope:


Turn off the 3DS, remove the SD Card, check for dirt on the contacts, maybe even blow gently into the slot, and reinsert it. Try a couple times before moving on.

If you have a Digital Copy, try the Repair Software option in eShop. This will redownload the game, but not touch the save data.

If you have already downloaded the patch, delete it, and redownload it from eShop.

For physical copies, try it in another 3DS system, and see if it works.


I'm sorry to hear about your save data issues. Many of the bugs surrounding X and Y seem to be pretty random, it's hard to tell what is causing them, and why. It's also hard to fix because of how protected the save data is, but that's for good reason too. If worse comes to worse, try contacting Pokemon directly at I wish you guys luck!

PROSPECTCABIN 2 posts since
Dec 25, 2013
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Dec 28, 2013 7:31 PM in response to: SLTHEPYRO
Re: Recovering Corrupted Save Data in Pokemon X and Y

What i dont understand is. Nintendo knows pokemon game can get corrupted like this (Luminouse City) and cause people too lose all there hard work. How come no one has thought of making an app in the eShop that just fixes corrupted save files. It doesnt have to includ the file being backed up or transfered to anything. Just make a program that fixes corrupted save files. It would help so much more instead of just having people start over all the time.

OSIRIS01 1 posts since
Apr 23, 2014
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Apr 23, 2014 8:47 AM in response to: SLTHEPYRO
Re: Recovering Corrupted Save Data in Pokemon X and Y

I'm having a similar problem. I switched SD cards(did everything exactly as they suggested), but when I started up my 3DS XL, none of the games showed up. after waiting about an hour or so to redownload both pokemon games, I started Pokemon X only to discover, to my dismay, that the files had disappeared. I checked with my laptop, and the files were still on the new SD card(a 32GB SanDisk SDHC). I'm going to try the "repair" route. My main concern is that I got nothing along the lines of "Save Data Corrupted" or anything like that which is really bothering me because I know the files are there, and they're okay.Any ideas? If this doesn't work, I'm losing about 150 hours of gameplay, about 15 lv90+ pokemon, and a lv75 Celebi(from the Pokemon Bank event).

THEWARRENMSP 4 posts since
Dec 22, 2012
Currently Being Moderated
Oct 16, 2014 1:42 PM in response to: SLTHEPYRO
Re: Recovering Corrupted Save Data in Pokemon X and Y

I just had this happen to me. I'm extra upset because this was a game my 4 year old and I were playing together. I'm going to try some of the things suggested here, but I have no real hope of it getting fixed.


If there isn't a way to back up save files, shouldn't there be something built in the game where there are multiple copies of the save file created and stored? That way if the first one is corrupt they can try the next backup and so on. Then when you do another save it discards the corrupt one and creates new backups internally.


Don't hurt the average user for the actions of a few.

TEHKAPI 292 posts since
Jun 20, 2013
Currently Being Moderated
Oct 17, 2014 3:27 PM in response to: THEWARRENMSP
Re: Recovering Corrupted Save Data in Pokemon X and Y

Well, first off, it's not exactly "actions of a few." Cheating has disadvantages of it's own, and we'll be feeling those affects in the new games, as it's being rumored Pokemon from X and Y won't be usable in Rating Battles in those games. But that's a rant for another day.


As far as a "backup save," there used to be one. Starting with Ruby and Sapphire, there was always a backup save, in case something happened to the main save file. I don't understand why it was pulled from X and Y, but I do believe cheating has a part of it. That being the case, you /may/ have better luck deleting the Update Data and redownloading it to see if that helps.


If you're getting an error message upon starting the game, you won't have much, if any luck, with the methods I posted way back when. Those were typed up with the Lumiose glitch in mind.


Your best case scenario may be trying to use Bank to move Pokemon over, then start a new game. Bear in mind though that even if that method does work, you'll lose any Pokemon in your Party.

MAROO11 1 posts since
Nov 2, 2014
Currently Being Moderated
Nov 2, 2014 6:45 PM in response to: SLTHEPYRO
Re: Recovering Corrupted Save Data in Pokemon X and Y

I've the same problem myself. The only exception to you guys and me is that i have the physical game. It's in pretty bad shape. my little 5 year old niece has been biting on it and ive been throwing it on the ground out of rage. can anyone help?

GREATFOX 45 posts since
Nov 5, 2011
Currently Being Moderated
Nov 2, 2014 6:57 PM in response to: MAROO11
Re: Recovering Corrupted Save Data in Pokemon X and Y

Move you Pokemon If you can to pokemon Bank. If the Game still work. Then Maybe wait for the new pokemon Game to come out.

Dec 14, 2014
Currently Being Moderated
Dec 14, 2014 7:29 AM in response to: SLTHEPYRO
Re: Recovering Corrupted Save Data in Pokemon X and Y

Alright, this isn't about Pokemon x and y, but I think all this has been the same for me too. So, I've had Mariokart 7 for about a month, with no issues. Yesterday, I play late into the night and forgot my charger. I finish the race, unlock my new stuff, and shut down my 3ds just before it dies. Next morning ( today) I start it up, and it says, " save data is corrupted. Deleting data" Then it goes to another screen saying, " could not delete corrupt data, hold power button to shut off, press to turn on. I shut it off and turn it back on, go back to Mariokart 7 and it says the same thing. Then, I go to settings>data management and try to delete all Mariokart 7 data. I deleted the extra data just fine, but when I tried to delete the actual Mariokart 7 data and game, it says, " could not delete corrupted data" I got to Nintendo eshop to try the restart game function but it pops up that it couldn't find the sd card. I go back to the main screen, and none of my eshop games are downloaded. I cannot find a restarting function that can delete corrupted data that does not need an sd card. I am completely stuck.

Dec 14, 2014
Currently Being Moderated
Dec 14, 2014 12:48 PM in response to: BUTTEREDDIAMONDS
Re: Recovering Corrupted Save Data in Pokemon X and Y

And if it matters, the 3ds is an XL that I've hade for a year and a half with no other weird data stuff. It does have a small Panasonic 4gb sd card with not even a puff of dust in it.

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