My duaghter's Nintendo DSlite bottom screen is completely blank. The game loads up as we can see the top screen features and the bottom screen still responds to the stylus touch, however there is no picture. It appears white and has not other markings on it. Help!
If this occurs with just one video game, then it might be that the game cartridge is defective in some way (and a new copy purchased), but if the white screen happens with multiple video games, or even when none are inserted into your daughter's DS Lite, then it is likely that the DS will need to be repaired, as likely the bottom screen has failed, sorry.
So if it does turn out that the DS is the problem, give a call to Nintendo's 1-800-255-3700 (6 am ~ 7 pm Pacific, everyday) Customer Service number, or use their webform to contact them, and they can set up the repair process for you.