Some of you may have noticed your second remote does not stay synced when playing “Donkey Kong Country Returns. This is due to the game working a little differently than other games. If you would like to play the game with two players, use the following steps:
If the above steps don’t work, please contact us at 1-800-255-3700 any day of the week between 6am and 7pm Pacific time so that one of our representatives may assist you. Thanks.
This solution will work only after you have established your first 'New Game' using only one remote. If you try and move to 'Two Players' right out of the box, you are not allowed to (and like me, probably boxed it up and are ready to bring it back to the store). However, if you start your first game with only one remote, save and quit the game, you will then be able to follow the solution offered by NOA_TECH_ZEKE when you go back into the first saved game. There is definitely a bug here but you can get around it.
We have the same issues, but the instructions on here didn't work. If we start a game and add a player, then it works ok. That's a pain, but at least we can play multiplayer - kind of. The big issue now is with the controller dropping out like every 30 seconds. There's no pattern, but it's always the second remote. It drops out and then you have to push a button and then it adds it back in. Makes it impossible to play 2 players. I'm hearing rave reviews about this game and really want to play it with my family so this is a real bummer.
Once you enter into the Donkey Kong game press the home button on the Player 1 remote (this takes you to the settings screen). Once there, move that little white hand down to the remote icon at the bottom of the screen and click that. This will give you the option to disconnect the remote, and that is exactly what you do, disconnect Player 1.
(Since I assume you have 2 Wii remotes at this juncture, both are now inactive.)
While still in the disconnect/reconnect screen, take Player 2 remote and press 1 and 2 simultaneously until the Wii activates it. Your Player 2 remote has now become Player 1.
Remember your Player 1 remote is still inactive at this point.
Enter back into the Donkey Kong game.
Use your newly acquired Player 1 remote to go into the add/drop players option.
Once there, take the inactive Player 2 remote (which used to be Player 1) and press both number 1 and 2 simultaneously and hold for a few seconds.
This will get you in. It got me and my son in, and trust me it has worked for us EVERY time.