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189,045 Views 4 Replies Last post: Nov 17, 2014 4:12 PM by ONE-OF-THREE
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1 posts since
Jan 1, 2011
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Jan 1, 2011 9:25 AM

How to restore a Wii to original settings

Bought a "new" Wii after Christmas and hooked it up only to find that it is actually used.

Is there a way to do a master reset to restore it to new settings or do I have to take it back?

Thanks

PACSUNSURFER 36 posts since
Dec 30, 2010
Currently Being Moderated
Jan 1, 2011 1:10 PM in response to: J3CLARK
Re: How to restore a Wii to original settings

Yes, you can "scrub" the memory clean so it's restored to the factory settings.  Here is a link to instructions on how to do this:

http://www.nintendo.com/consumer/systems/wii/en_na/deleteUsageGuidelines.jsp

XPERTPISTAR 21 posts since
Dec 31, 2012
Currently Being Moderated
Jan 12, 2013 7:53 AM in response to: J3CLARK
Re: How to restore a Wii to original settings

Go to Wii options, Wii settings, then go to page 3. An option will say Format Wii system memory. Select it and say yes. It will restore it to how it was originally bought. However, it will erase all save data.

MRCHADDEN 1 posts since
Nov 16, 2014
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Nov 16, 2014 5:29 PM in response to: XPERTPISTAR
Re: How to restore a Wii to original settings

I bought a used one with parental controls, is there anyway to remove that?

ONE-OF-THREE 6,593 posts since
Apr 1, 2010
Currently Being Moderated
Nov 17, 2014 4:12 PM in response to: MRCHADDEN
Re: How to restore a Wii to original settings

MRCHADDEN  wrote:

 

I bought a used one with parental controls, is there anyway to remove that?

http://en-americas-support.nintendo.com/app/answers/detail/a_id/2982/~/forgot-parental-controls-pin

 

More information at the above url (and copy&pasted below), but you'll first need to get a "Confirmation/Inquiry number" and then call Nintendo's 1-800-255-3700 (6 am ~ 7 pm Pacific, everyday) Customer Service number, and one of the service representatives will give you a "Master Key" code to unlock the Parental Controls.

 

 

Forgot Parental Controls PIN

Applies to:  Wii, Wii mini

Situations:

  • Forgot Parental Controls password.
  • Instructions on resetting a Parental Controls PIN on the Wii and Wii mini.

What to Do:

  1. Navigate to the Wii Menu by pressing the HOME button on a Wii Remote and selecting "Wii Menu."
  2. Look at the date and time displayed on the Wii Menu and ensure they are correct. If incorrect, they will need to be changed in order for you to complete the PIN reset process. You will not be able to reset the PIN until the date is correct. How to
  3. Select the Wii Options icon in the lower-left corner of the Wii Channel Menu.
  4. Select "Wii Settings."
  5. Click on the blue arrow to reach the Wii System Settings 2 menu options.
  6. Select "Parental Controls," then "Yes."
  7. Enter your PIN or select "I forgot."
  8. Answer your secret question or tap "I forgot."
    • If you know the answer to your secret question, enter it to unlock parental controls. The system will go to the change parental controls screen and you will be able to change your PIN.
      • Be sure to enter the secret question exactly as you originally typed it, as the answer is case sensitive.
    • If you don't know the answer to your secret question, tap "I forgot."
  9. The screen below will appear.

    • Make a note of the inquiry number displayed on your system. You will need it to reset your PIN.
    1. Click here to reset your Parental Controls PIN.
      • An e-mail address is required to use this service. If you are not able to provide an e-mail address, please contact us for additional assistance.

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