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5,537 Views 2 Replies Last post: Jan 9, 2011 2:28 PM by BJON
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2 posts since
Jan 9, 2011
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Jan 9, 2011 4:52 PM

WiFi is fine, but can't connect to DSi Shop

I'm trying to set up my daughter's new DSi. I can connect to the internet fine...it does the test successfully and I have updated the system, which uses the Internet. So, I know I can successfully communicate across the Internet. I'm also matching the settings on my son's DSi and his system has no troubles.

 

On my daughter's unit, I cannot access the DSi shop. About 50% of the time, the unit freezes--the music halts and continuously plays the last note of the "please wait music" that had been playing. The other 50% of the time, the music plays, but the wifi indicator (on screen) never turns green and never shows more than 1 bar even though I've tried this within a few feet of my wireless router. Every once in a while, the on-screen indicator turns green, shows more than one bar, but still the unit never connects to the shop.

 

We've tried with and without a game cartridge installed. We've tried with and without an SD card installed. The unit can successfully use the unit-to-unit wireless features (my son and daughter have played 2-player games). So the basic radio functions are working. It's just the DSi Shop that doesn't work. As I noted, my son's unit connects just fine.

 

What other things should I check? Would a system reset help? (My daughter really doesn't want to lose her game progress records.)

 

Thanks

 

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1 posts since
Jan 9, 2011
Currently Being Moderated
Jan 9, 2011 2:28 PM in response to: SKYPANTHER
Re: WiFi is fine, but can't connect to DSi Shop

This has been the same issue with my son's DSI XL.

I went through Nintendo multiple times and they couldn't help me.

Thinking about sending his unit in but would definitely love not to spend the money.

Someone please help us!!

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