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44,226 Views 14 Replies Last post: Jan 28, 2012 2:44 PM by TYLER645
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1 posts since
Feb 18, 2011
Currently Being Moderated

Feb 18, 2011 7:54 PM

Error code:369014 on my DSi

When I try to login to facebook, as I'm in the process of trying to send a picture to it, I get "Error code:369014" and it fails to login. You're support site has no record of this error code, apparently.

What does it mean? How do I fix it?

GREENLIGHTNINGSTRIKES151 470 posts since
Jan 6, 2011
Currently Being Moderated
Feb 18, 2011 8:53 PM in response to: DEAD_ICON
Re: Error code:369014 on my DSi

I think I have two possible solutions to your problem.

 

The first solution is just making sure you're copying the numbers down correctly, though it sounds like you're pretty sure that you're typing it correctly.

 

The second, I find slightly more probable. Perhaps the error code is not Nintendo's doing... but Facebook's. I don't know if Facebook has any support branch on their website, however. If they do, that's where the error code is to be applied.

VROCKET6 51 posts since
Oct 6, 2010
Currently Being Moderated
Aug 15, 2011 7:25 PM in response to: GREENLIGHTNINGSTRIKES151
Re: Error code:369014 on my DSi

Sign in to your Facebook through your computer first to ensure it works. While online on your computer, go to the login screen of Facebook on your DSi/XL and check the box that says "keep me logged on" or "keep me signed in". then sign in through your DSi/XL, exit the browser and return to the menu, then go back to the photo channel and try again. It should work after that

1 posts since
Aug 16, 2011
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Aug 17, 2011 9:24 AM in response to: VROCKET6
Re: Error code:369014 on my DSi

That didn't work for me.  I was able to log in with the browser and I know I checked "keep me signed in," because I was able to go to another website, then back to Facebook and I was still logged in.  I think the DSi (I have the XL version, btw) browser dumps all the cookies when exited.

 

The next day, I tried again to upload a picture to facebook and it worked correctly, so I don't know what happens.  The only other thing I wasn't able to try was to upload a picture on the DSi browser from the Facebook website (as the browser ran out of memory).

1 posts since
Oct 28, 2011
Currently Being Moderated
Oct 28, 2011 5:34 PM in response to: DEAD_ICON
Re: Error code:369014 on my DSi

I am having the exact same problem and have tried all the solutions given here to no effect. It just seems to intermittently (but more often than not) fail and give me this or sometimes another error code.

Can someone give a real answer to this problem?

TYLER645 1,015 posts since
Oct 9, 2011
Currently Being Moderated
Jan 8, 2012 11:34 AM in response to: CYBERIA
Re: Error code:369014 on my DSi

Please don't bump old threads. If you want your question answered you will have to create your own thread.

JG514 2 posts since
Jan 7, 2012
Currently Being Moderated
Jan 8, 2012 6:21 AM in response to: TYLER645
Re: Error code:369014 on my DSi

This thread is STILL very pertinent. I found it via a google search because TONIGHT I attempted to help my daughter use her DSi to upload a pic to FB and received the same error.

 

***Please be respectful of your fellow forum users and do not resort to name-calling. Also, bumping discussions is not against the forum rules as long as the post in question contains relevant information.***

 

Message was edited by: NOA_TECH_MIKA

TYLER645 1,015 posts since
Oct 9, 2011
Currently Being Moderated
Jan 8, 2012 5:25 AM in response to: JG514
Re: Error code:369014 on my DSi

I'm sorry. I was relatively new to the forums when I posted that and now I know the limit as when bumping old threads occur.  I think I do have the solution for your problem though.

 

1. Make sure you areentering the numbers in correctly

2. Make sure you are not signed out of your account (if you are singed out, sign back in)

3. Make sure platform apps are turned on under your privacy settings on Facebook

1 posts since
Nov 2, 2011
Currently Being Moderated
Nov 2, 2011 5:56 PM in response to: DEAD_ICON
Re: Error code:369014 on my DSi

Do a System Update from the Start Menu.

ASHLEYKARINA 4 posts since
Oct 30, 2011
Currently Being Moderated
Nov 20, 2011 12:54 PM in response to: DEAD_ICON
Re: Error code:369014 on my DSi

I'm getting the same thing and I have tried to update my DSI XL but it's already updated and won't go any further.

JG514 2 posts since
Jan 7, 2012
Currently Being Moderated
Jan 7, 2012 7:36 PM in response to: ASHLEYKARINA
Re: Error code:369014 on my DSi

so does anyone have a definitive answer to this problem yet?

 

 

Thanks

CPM 1,241 posts since
Apr 1, 2010
JENNIFERNICOLES 1 posts since
Jan 8, 2012
Currently Being Moderated
Jan 8, 2012 2:24 PM in response to: DEAD_ICON
Re: Error code:369014 on my DSi

I solved the problem by putting in an SD card. I think the system on it's own didn't have enough memory to connect.

ALANABANANA17 2 posts since
Jan 27, 2012
Currently Being Moderated
Jan 27, 2012 6:30 PM in response to: DEAD_ICON
Solved error code 369014 !!!!

Unreal how Nintendo is absolutely no help with this but anyways...I have finally solved this annoying issue. If you are currently logged into Facebook on any other device you will get this error. However, if you log out on everything else, then try to upload the photo you won't get this error. (i think its something with Facebook more than nintendo)  So now when i get this error, i turn on my ipad, log out of facebook, then the dsi has no issue. Hopefully this fixes the error for everyone else, if not good luck

TYLER645 1,015 posts since
Oct 9, 2011
Currently Being Moderated
Jan 28, 2012 2:44 PM in response to: ALANABANANA17
Re: Solved error code 369014 !!!!

Sounds like a good solution. Thanks for the information!!

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