Hey guys, I'll try to keep this brief. My 3DS won't connect to the internet. I have my Wii and PS3 working fine on a wireless home network (as well as this PC). I entered all the correct info (WEP Key), re-entered it several times in case I got it wrong. I don't have a MAC filter enabled. When nothing else worked I hard reset my router and tried it without any security settings, and it still didn't work (I assume this means it's a problem with the router somehow). I was able to connect to an unsecured wireless connection when I stood outside (a neighbors connection) so I know it's not the 3DS.
I have a Linksys wrt54g wireless router. While I do have several devices using the wireless connection (two PCs, PS3, Wii, and the Xbox 360 is hooked up via ethernet cable), there's usually only 2-3 being used at once, so I don't think that could be a problem.
Any ideas? Thanks in advance for any help.
I forgot to mention that on the connection test, the 3DS reads the Access Point fine, and the signal bar in the upper left corner fills up with blue lines like it should, the Access Point icon turns blue, the blue line lights up, Internet turns blue, then the bars in the upper left disappear and it gives me the red X and the "Could not connect" message.
To top it all off, this is really strange and driving me nuts, I turned off my router firewall, Mcafee's firewall, and Mcafee's Real Time Scanning, and it actually connected. I tested it again to be sure, and it still worked. So I started turning firewalls back on one at a time to see which one it was... but now I can't get back on even if I turn everything back off again. I'm completely stumped.
You aren't alone, man. I am having the exact same issue. What's troubling to me is I not only have two or three computers in the house that connect to it just fine, but I also have a Wii, DS Lite and a launch model DS that all connect too. For some reason however my 3DS just won't play nice. I'm wondering if maybe there's an ideal broadcast channel I should change my router to or maybe if I should change/reduce the bits of my WEP Key.
Of course I'm also wondering if it was just having trouble connecting to Nintendo's servers and their interface displays a generic "can't access the Internet" error when it really means it can't reach Nintendo's servers.
At any rate, if I'm still having the issues later and some setting changes help, I'll be sure to report back. I'm really hoping it's just a server congestion issue on Nintendo's side though. I don't want to have to change settings on every Wi-Fi device in my house.
My daughter is having a problem similar to yours. We can register the connection and even registered it into the system 3 times. So, that when it doesn't work the first time, it would fall back to the 2nd connection point, which is the same one. But, after we did the first one, my daughter tried to go into dreamworld on her Pokemon Black game and it said it could not find a connection and gave her an error code. So then she went back and registered the same connection point in the extra 2 blocks, went back to the Pokemon Black game, tried it again, and it still wouldn't let her and gave her the same error code. So, what I don't understand is if their was enough connection through our wi-fi at home for the system to recognize it and register it into her system 3 times, then when she is playing a game and tries to connect, why won't it let her?
@ ANGELIC SUMMER
i dont think your problem connecting the dream world is because of the internet the launch date was delayed because of the earthquake in japan theres a site called http://www.pokemon-gl.com/ the launch date will be posted there
but im getting the same problem with my 3ds no matter what i do it doesnt work
Okay so I called Nintendo today and after xome troubleshooting they figured out it was my DNS settings. I don't know why this needed to be changed, but she told me to go into DNS settings (press the Right arrow when you're in the connection settings to get to the DNS and other settings). She had me erase all the zeros there and put in 188.8.131.52 in Primary and 184.108.40.206 in Secondary, and it connected immediately after with no problems. So maybe give that a try guys. Hope that helps!
Done that didn't work. Neither did changing the DNS settings. I still get that I'm not connected in my friend's list or the eshop. Error code 001-0502 keeps coming up. But the indicator says I'm connected at full strength. Also I can get on the internet just fine with the same 3DS.
Okay so this is what happened for me. I should have known because it's basically the same issue I had with my PS3. I had to set the router to make a "gaming DMZ" for the 3DS. This involves going to some settings in my router and giving it the mac address of my 3DS. Basically the firewall was getting in the way of the ports the 3DS wanted to use and blocked everything exept the normal internet borwser. I can't just leave my router open and need the extra firewall because I've had issues in the past. The solution for me is that I'll have to tell my router to switch from the PS3 DMZ to the 3DS DMZ. I wont be able to use them both online at the same time unfortunately but this is an easy enough work around without leaving my computers open.
Just an FYI I have a motorola wifi router. This may not be a feature on your router but try messing with the firewall settings if you've tried the other suggestions in this thread first and still have trouble. You wouldn't want to lower your firewall it unless it was absolutely neccesary and as a last step or just to test it and then put the firewall back up. But if you take the firewall down and your 3DS suddenly gets into the eshop or finds your friends you know that's the problem and can call for advice on a work around. When I called they actually had to switch me to a "wifi specialist" who did a session share with me over my computer to look at my router settings. He was very helpfull. I just should have realized sooner this was basically the same problem I'd had with my PS3 and used basically the same fix except I didn't have to do any portforwarding on top of the DMZ this time.
As an extra note it took a second for the friends feature to recognize that it was able to see online so be patient with that.
Thanks so much! Setting my DNS to 220.127.116.11 and secondary DNS to 18.104.22.168 lets me actually connect to the internet.
I got a new router a few months ago, and I've had trouble connecting since. With Animal Crossing coming out soon, it was important to me to get internet on my 3DS at home. Thanks!
I have literally tried all the above and I cannot get it to work no matter what I do. I've not only tried my connection but I've also tried numerous open local connections in places that offer free wifi (such as in cafe's and various other hotspots at places like FanExpo and CNE) and they all result in the the exact same error. I'd really like to get some help on this. It's really aggravating because I cannot update my DS nor my Mii Plaza.
In your router go to to Channel and SSID in your wireless settings. If your wireless mode is set to 802.11n your 3DS will not connect. You will need to change it to 802.11g. Idealy there will be a setting for 802.11b, g, and n. If there is use that one. If you need more detailed information on how to do this on your router send me a message.
It's weird. My system knows the internet is there, and with the DNS change it sometimes will connect to it and turn blue, but a lot of the time it stays grey. I can't access the router because the network isn't mine. We're using a friends and he's too paranoid about breaking something to even consider changing router settings past the password. So is there any other option?
I also had the same problem..
what solved it for me was to manually set the IP/Mask//Gateway (as well as the 22.214.171.124 and 126.96.36.199 DNS servers)
after I did that, it came right up.