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99,840 Views 20 Replies Last post: Apr 1, 2014 1:35 PM by ACIEUS
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5 posts since
Mar 27, 2011
Currently Being Moderated

Mar 27, 2011 11:01 PM

3DS won't connect to internet

Hey guys, I'll try to keep this brief. My 3DS won't connect to the internet. I have my Wii and PS3 working fine on a wireless home network (as well as this PC). I entered all the correct info (WEP Key), re-entered it several times in case I got it wrong. I don't have a MAC filter enabled. When nothing else worked I hard reset my router and tried it without any security settings, and it still didn't work (I assume this means it's a problem with the router somehow). I was able to connect to an unsecured wireless connection when I stood outside (a neighbors connection) so I know it's not the 3DS.

I have a Linksys wrt54g wireless router. While I do have several devices using the wireless connection (two PCs, PS3, Wii, and the Xbox 360 is hooked up via ethernet cable), there's usually only 2-3 being used at once, so I don't think that could be a problem.

Any ideas? Thanks in advance for any help.

1 posts since
Mar 28, 2011
Currently Being Moderated
Mar 28, 2011 8:42 AM in response to: DUSTINTHEWIND
Re: 3DS won't connect to internet

You aren't alone, man. I am having the exact same issue. What's troubling to me is I not only have two or three computers in the house that connect to it just fine, but I also have a Wii, DS Lite and a launch model DS that all connect too. For some reason however my 3DS just won't play nice. I'm wondering if maybe there's an ideal broadcast channel I should change my router to or maybe if I should change/reduce the bits of my WEP Key.

 

Of course I'm also wondering if it was just having trouble connecting to Nintendo's servers and their interface displays a generic "can't access the Internet" error when it really means it can't reach Nintendo's servers.

 

At any rate, if I'm still having the issues later and some setting changes help, I'll be sure to report back. I'm really hoping it's just a server congestion issue on Nintendo's side though. I don't want to have to change settings on every Wi-Fi device in my house.

1 posts since
Mar 28, 2011
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Mar 28, 2011 1:02 PM in response to: DUSTINTHEWIND
Re: 3DS won't connect to internet

My daughter is having a problem similar to yours. We can register the connection and even registered it into the system 3 times. So, that when it doesn't work the first time, it would fall back to the 2nd connection point, which is the same one. But, after we did the first one, my daughter tried to go into dreamworld on her Pokemon Black game and it said it could not find a connection and gave her an error code. So then she went back and registered the same connection point in the extra 2 blocks, went back to the Pokemon Black game, tried it again, and it still wouldn't let her and gave her the same error code. So, what I don't understand is if their was enough connection through our wi-fi at home for the system to recognize it and register it into her system 3 times, then when she is playing a game and tries to connect, why won't it let her?

1 posts since
Mar 28, 2011
Currently Being Moderated
Mar 28, 2011 2:51 PM in response to: DUSTINTHEWIND
Re: 3DS won't connect to internet

@ ANGELIC SUMMER

i dont think your problem connecting the dream world is because of the internet the launch date was delayed because of the earthquake in japan theres a site called http://www.pokemon-gl.com/ the launch date will be posted there

 

but im getting the same problem with my 3ds no matter what i do it doesnt work

1 posts since
Mar 30, 2011
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Mar 30, 2011 4:15 PM in response to: DUSTINTHEWIND
Re: 3DS won't connect to internet

hey, thanks. i was having the exact same problem (said Internet was connecting, but the system update kept failing) and this 8.8.8.8. 8.8.4.4. solution worked.

45 posts since
Feb 20, 2011
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Mar 30, 2011 4:48 PM in response to: NINJATURTLEHIYA
Re: 3DS won't connect to internet

what you should do is perform a system update

7 posts since
Mar 30, 2011
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Mar 30, 2011 5:04 PM in response to: JULIAN981
Re: 3DS won't connect to internet

You need to connect to the internet for that... Has anybody solved this problem a different way? Changing the DNS settings did nothing for me.

2 posts since
Aug 7, 2011
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Aug 7, 2011 4:18 AM in response to: JULIAN981
Re: 3DS won't connect to internet

Done that didn't work.  Neither did changing the DNS settings.  I still get that I'm not connected in my friend's list or the eshop.  Error code 001-0502 keeps coming up.  But the indicator says I'm connected at full strength.  Also I can get on the internet just fine with the same 3DS.    

2 posts since
Aug 7, 2011
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Aug 8, 2011 2:54 PM in response to: IRMACGUVYER
Re: 3DS won't connect to internet

Okay so this is what happened for me.  I should have known because it's basically the same issue I had with my PS3.  I had to set the router to make a "gaming DMZ" for the 3DS.  This involves going to some settings in my router and giving it the mac address of my 3DS.  Basically the firewall was getting in the way of the ports the 3DS wanted to use and blocked everything exept the normal internet borwser.  I can't just leave my router open and need the extra firewall because I've had issues in the past.  The solution for me is that I'll have to tell my router to switch from the PS3 DMZ to the 3DS DMZ.  I wont be able to use them both online at the same time unfortunately but this is an easy enough work around without leaving my computers open.

 

Just an FYI I have a motorola wifi router.  This may not be a feature on your router but try messing with the firewall settings if you've tried the other suggestions in this thread first and still have trouble.  You wouldn't want to lower your firewall it unless it was absolutely neccesary and as a last step or just to test it and then put the firewall back up.  But if you take the firewall down and your 3DS suddenly gets into the eshop or finds your friends you know that's the problem and can call for advice on a work around.  When I called they actually had to switch me to a "wifi specialist" who did a session share with me over my computer to look at my router settings.  He was very helpfull.  I just should have realized sooner this was basically the same problem I'd had with my PS3 and used basically the same fix except I didn't have to do any portforwarding on top of the DMZ this time.

 

As an extra note it took a second for the friends feature to recognize that it was able to see online so be patient with that.      

458MYLES 2 posts since
Dec 25, 2012
Currently Being Moderated
Dec 25, 2012 9:11 PM in response to: DUSTINTHEWIND
Re: 3DS won't connect to internet

I recently got a 3ds but my brother has had one since it came out and it connects to the internet but mine won't so i'm wondering what i should do

JUSTDANCE4EVER 11 posts since
Dec 25, 2012
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Dec 25, 2012 9:17 PM in response to: 458MYLES
Re: 3DS won't connect to internet

It's just because the Nintendo Shop servers are down for a while. I have no idea why but they should be up and running by tomorrow morning.

458MYLES 2 posts since
Dec 25, 2012
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Dec 25, 2012 11:27 PM in response to: JUSTDANCE4EVER
Re: 3DS won't connect to internet

Thank you

GYROMIGHT 1 posts since
May 29, 2013
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May 29, 2013 5:11 PM in response to: DUSTINTHEWIND
Re: 3DS won't connect to internet

Thanks so much! Setting my DNS to 8.8.8.8  and secondary DNS to 8.8.4.4 lets me actually connect to the internet.

 

I got a new router a few months ago, and I've had trouble connecting since. With Animal Crossing coming out soon, it was important to me to get internet on my 3DS at home. Thanks!

UDONGE 1 posts since
Aug 31, 2013
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Aug 31, 2013 8:16 PM in response to: DUSTINTHEWIND
Re: 3DS won't connect to internet

I have literally tried all the above and I cannot get it to work no matter what I do. I've not only tried my connection but I've also tried numerous open local connections in places that offer free wifi (such as in cafe's and various other hotspots at places like FanExpo and CNE) and they all result in the the exact same error. I'd really like to get some help on this. It's really aggravating because I cannot update my DS nor my Mii Plaza.

AIONEON 1 posts since
Oct 29, 2013
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Oct 29, 2013 10:04 AM in response to: UDONGE
Re: 3DS won't connect to internet

In your router go to to Channel and SSID in your wireless settings. If your wireless mode is set to 802.11n your 3DS will not connect. You will need to change it to 802.11g. Idealy there will be a setting for 802.11b, g, and n. If there is use that one. If you need more detailed information on how to do this on your router send me a message.

TIMBERWOLF5781 1 posts since
Nov 14, 2013
Currently Being Moderated
Nov 14, 2013 11:25 AM in response to: DUSTINTHEWIND
Re: 3DS won't connect to internet

It's weird. My system knows the internet is there, and with the DNS change it sometimes will connect to it and turn blue, but a lot of the time it stays grey. I can't access the router because the network isn't mine. We're using a friends and he's too paranoid about breaking something to even consider changing router settings past the password. So is there any other option?   

SUPERMAGGIE 1 posts since
Jan 24, 2014
Currently Being Moderated
Jan 24, 2014 7:53 PM in response to: DUSTINTHEWIND
Re: 3DS won't connect to internet

I also had the same problem..

 

what solved it for me was to manually set the IP/Mask//Gateway (as well as the 8.8.8.8 and 8.8.4.4 DNS servers)

 

after I did that, it came right up.

ACIEUS 1 posts since
Apr 1, 2014
Currently Being Moderated
Apr 1, 2014 1:35 PM in response to: DUSTINTHEWIND
Re: 3DS won't connect to internet

OK I originally had this issue and struggled for days troubleshooting and reading - turns out I was navigating the wrong way into the internet settings and this was causing my confusion.

 

When you go into Internet Settings, you are presented with a menu with 4 choices.  These are:

 

Connection Settings (looks like a big blue header)

SpotPass

Nintendo DS Connections

Other Information

 

--------------------------------

 

Now I had always been going into "Nintendo DS Connections" and making my modifications in there for the network settings.  For some reason, this doesn't seem to actually take effect throughout the system!

 

Instead, click on the "Connection Settings" at the top.  No, it's not a header, it's an actual button that navigates you in.  Make your network settings changes from there, and you should no longer have issues.

 

I'm very relieved to have found this today, and hope that it will benefit others.  Now if only giving good advice could earn me a few coins! 

 

Cheers!

(Removed personally identifying information) (no longer a frustrated 3DS owner).

 

Message was edited by: NOA_TECH_OLAKINO :Please do not include personally Identifying information in your posts:

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