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May 2, 2011 10:53 AM by
ONE-OF-THREE
Unfortunately it does seem like you have tried all the troubleshooting tips (copy&pasted below) and nothing has been able to correct this, so probably the best thing to do now is give a call to Nintendo's 1-800-255-3700 (6 am ~ 7 pm Pacific, everyday) Customer Service number and one of the service representatives will see if they can determine if something was missed and if still no luck, set up a repair if the Wi-Fi has gone out on your console.
Error Code: 51330
Unable to connect to your wireless network
Likely cause: It appears that the security settings entered into the Wii console are not the same as what your wireless router is set to allow.
How to fix: Make sure the security key and security type are entered into the Wii exactly as they appear in your router's settings.
Don't know how to find your router's security key?
| Let us help! Select the brand of your router below and we'll show you how to access your router's settings. | ||
Once you have entered the correct WEP or WPA key into your system, try the connection test again. If the problem persists, keep reading this page.
Additional information:
- Using an Actiontec or 2Wire router? The default security key is often found on a sticker located on the router.
- Security keys are case-sensitive.
- WEP keys contain numbers 0 through 9, and only letters A through F.
Other suggestions:
Did this connection used to work but has suddenly stopped? "Power cycle" your router and modem. To do this, unplug both the modem and the router from the power outlet. Wait a few minutes, and plug the modem back in. Wait a couple of minutes for the modem to initialize, then plug in the router. Try to connect the Wii, Nintendo DS, or Nintendo 3DS online and test for proper response.
- The Wii may have detected and set itself to the wrong security type during the initial connection set up. Try creating a new connection file and going through the connection process again (steps), but be sure that when the Wii asks for a security code, the type shown on screen (WEP or WPA) is what your router is set to. If it is different, try a "Manual Setup."
- Change your router's channel setting to 1 or 11. By default, most routers broadcast on channel 6, which overlaps with other channels and may be weaker. For help doing this, click here and select your router brand and model (if available). The information you need is found in the "Broadcast Channel:" area.
Still stuck? We can help! We have an easy-to-follow guide that will walk you through the process of finding your router's security key. Even if you're sure you've entered the correct security key, we suggest following our guide to create a new connection file and start over. If at the end you still need help, you'll find contact information to reach our specially-trained representatives.
If you are still getting this error code after trying the steps above, please call 1-800-255-3700 for further assistance.
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